Information below published by SC Magazine

A new threat to the Apple platform has been discovered following last week’s news of the Flashback botnet.

Symantec reported that a new Trojan is targeting the same vulnerability that the Flashback malware took advantage of in Java. Named ‘Sabpub’, it has the ability to open a backdoor that enables an attacker to send commands to the infected computer, including taking screenshots, downloading files or installing additional malware.

Symantec classified the infection as a “very low”-risk Trojan; research conducted over the weekend by Kaspersky Lab said Sabpub is designed for use in targeted attacks. “At the moment, it is not clear how users get infected with this, but the low number and its backdoor functionality indicate that it is most likely used in targeted attacks,” said Costin Raiu, director of Kaspersky Lab’s global research and analysis team.

Raiu reported that the IP address of the command and control (C&C) server which hosts Sabpub is shared with that of a previous mac attack, known as ‘Luckycat’, that Kaspersky discovered in March. That was an advanced persistent threat campaign targeting Tibetan activists.

“The IP address of the C&C to which this bot connects (199.192.152) was also used in other Windows malware samples during 2011, which made us believe we were looking at the same entity behind these attacks,” Raiu said.

Further research by Kaspersky Lab revealed that there are at least two variants of Sabpub in the wild: one that attacks the vulnerability in Java; and another that focuses on an older vulnerability in Microsoft Word for OS X.

Roel Schouwenberg, senior researcher at Kaspersky Lab, said he suspected the attacks happen over email, while the Java vulnerability was likely exploited while browsing websites. He said the targeted nature of the attacks led Kaspersky researchers to believe phishing techniques were also used.

While Flashback infected computers through drive-by downloads, which involved the user visiting a bogus web page, Sabpub, which uses the same Java vulnerability, is spread via targeted spam messages, leading to researchers such as Schouwenberg to say infection numbers could be as low as the double digits.

Schouwenberg said: “People definitely need to make sure their software is up to date, just like with Windows. So that’s not just OS X, but also Java and Office. Obviously, running security software will help.”

We will be there to give you help and guidance on any IT issues you might have.

WEDNESDAY, 18 APRIL 2012: 10am – 4pm!

The Exhibition for those starting a Business in the Gatwick Diamond!

Organised by: Crawley, Horsham & Mid Sussex Branch of the Federation of Small Businesses

CIVIC HALL, THE BOULEVARD, CRAWLEY (Next to Town Hall)

• Talk to Real Live Entrepreneurs and other experts
• A MUST ATTEND for any new Small Business
• All the key information you need in one place
• Excellent networking opportunity
• Supported by Crawley Borough Council
• Free entry to exhibition and seminars

Available through www.ituk.biz  0800-0407048

EOS communications PRICE promise “We will NEVER be beaten on price”

Up to 50% price reduction on line rentals

Bespoke tariffs to suit your business

One monthly bill for all services

One point of contact, Fully itemised bill

VOIP, Calls, Line Rental, Broadband, Video Monitoring

CALLS

EOS Communications has successfully reduced the call charges of hundreds of companies throughout the UK. Switching to EOS could not be simpler – Their experienced staff and engineers will manage the whole process for you.

LINE RENTAL

In addition to making cheaper calls, you can also benefit from switching your rental supplier to EOS communications.  Businesses of all sizes can benefit from a complete, convenient line rental package that can save you up to 50% off your normal charges.

BROADBAND

EOS communications supply a complete Broadband package including a pre-configured router, domain registration, hosting and email virus removal services.

At the heart of EOS communications services is the “one bill” option for companies of all sizes. They can bill your phone calls, line rentals, maintenance, mobiles and broadband all on one monthly bill, with one payment and one point of contact.

Additional Services

Answering Service

Video Monitoring

For more information

Ring FREE on 0800-0407048 – 07411-149666 or email it@ituk.biz

We can port data from one source to another.

There is a fine line between computer repair and data recovery.  Ideally a biannual health check should be carried out to keep your computer up to date and avoid a costly computer repair which could in turn result in loss of data or data recovery.

We offer a data recovery service to our clients who are upgrading or replacing their PC’s or when recovering a system after a virus attack.

Where possible this can be done on site, otherwise specialist equipment and software is used to recover your valuable data.

If your Hard Drive has not completely failed we can recover data from it.

We use special software that as long as the hard drive boots up we can read the data and recoover it to another drive.  We can arrange for your data to be recovered if the drive has failed completely but this means sending the drive away and normally costs at least 5 times the price we can charge.

We are also able to scan your hard drive to establish if there are damaged sectors.

If you wish to put in a larger harg drive we can clone your data onto a larger drive retaining all the original settings.

If you are based in Crawley or Horley our minimum charge is 30 Minutes at £25 otherwise our minimum chage is 1 Hour at £50 then £12.50 per quarter Hour thereafter.

—– WE COME TO YOU ——-

Wherever possible we repair on site whether or not this is in your Home or your Office
at a time to suit you.

 

We carry out Computer Repairs Crawley or Horley with a minimum charge of 30 Minutes at £25 otherwise our minimum charge is 1 Hour at £50 then £12.50 per quarter Hour thereafter.

We understand the importance of customers PC’s & Laptops and we will always attempt to repair at your Home or Office,

Where PC’s are infected we will remove your Hard Drive and scan it with equipment we bring with us.

It is important that you have regular PC Health Checks these will reduce the risk of an expensive repair at a later date.

We recommend bi-annual checks for optimum PC performance

Don’t forget to come to us for your Computer Repairs Crawley or elsewhere

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Forgetting to backup your data could be catastrophic and could shut down your business.

To see our article on backups click on the link below

http://www.ituk.biz/2012/03/how-often-have-you-said-i-meant-to-backup-my-data/

To find out more about World Backup Day

PLEASE CLICK ON PICTURE BELOW

Send your Black Printed Letter from only 32p each

Send your Colour Printed Letter from only 40p each

Send your Colour Printed Postcard from only 35p each

As you will have heard Royal Mail have significantly increased the prices of 1st and 2nd class stamps with a 2nd class stamp now costing 50p. Although we do still rely on Royal Mail for Docmail’s final mile delivery and hence need to put some increase through on Docmail, we are keeping that increase to a minimum. Our headline prices will rise to 32p to send a black and white letter, and 40p for colour. Significantly below the rise in Royal Mail stamp prices of some 14p!

What more reason do you need to send your letter for far less than the cost of a stamp with Docmail? – saving you money on stationery, envelopes, printers, cartridges, toner, and stamps. Better still, there is no contract or minimum spending limit required.

If you require further information

PLEASE CLICK ON PICTURE BELOW 

Cheapest ever post… thanks to CFH’s new Docmail service
Have them send your posted letters or postcards using their fantastic online solution and save yourself 60p per letter!

•Easy to use
•Saves you time
•Reduces your post bill
•Docmail holds templates of your documents
•Choose what you want to send
•Choose the recipients
•They do all the work
•Print, fold, enclose and proof
•They supply stationery and envelopes

Prices as at 30th Mar 2012. All plus VAT

Black Price
Black only one side A4 print into a C5 envelope including postage 32p
Each additional black only sheet printed one side 8p
Black on reverse add 3p

Colour Price
Colour only one side print into a C5 envelope including postage 40p
Each additional colour only sheet printed one side 11p
Colour on reverse add 5p

Options Price
C5 envelopes (up to 15 sheets) standard class Included in price
C5 envelope (up to 15 sheets) first class add 28p
C4 envelopes (up to 70 sheets) standard class add 52p
C4 envelopes (up to 70 sheets) first class add 65p
Overseas Charge based on weight

Postcards Price 
A6 Black Postcard 27p – A6 Colour Postcard 35p (all including postage)
A5 Black Postcard 28p – A5 Colour Postcard 37p (all including postage)
First class add 28p

“I have used Geoffrey on various occasions when I have had a problem or for installing new software or hardware . his time keeping is meticulous and he has for me always delivered what I needed and got me back in business.” geoff is excellent. no other word. Service Category: IT Consultant Year first hired: 2002 (hired more than once)

Top Qualities: Expert, Good Value, On Time

We have listed below 15 really useful backup tips.

For a One to One Consultancy on your Backup Solution please ring 0800-0407048 or 07411-149666 to arrange an appointment for Computer Repairs Crawley.

Can you imagine if your hard drive went down and was beyond repair or recovery and you lose all your important and sometimes critical data. How what that affect you and your business?

What about losing all your family photos or music that you have paid for and downloaded over the years?

Time and time again we go customers who are in exactly this situation and when we ask the question, is you data or files backed up, we get a very distressed response that it is not. How often have you said “I really ought to Backup my Data” but you just never get round to it. Either you do not know how or you put it off till later. Later never comes.

Losing your Data is one of those things that too many people think it will never happen to them, but when it does the implications can be disastrous. Imagine as a business if you lost all your customer and supplier contact details and records. What if you lost all the data of which customers owed you money. The scenarios are endless.

Please note the items listed below are by no means a definitive list of those available but have been vetted by us for you.

95% of our clients do not have adequate backups.

1 Never just remove a Memory Stick/Backup Device without first shutting it down in Windows. In the Menu Bar bottom right there is an Icon that states “Safely remove hardware” when the mouse is dragged over the top of it. Once highlighted left click once and a separate box will open listing the devices. Highlight the device to stop and “This device can now be safely removed from the computer” will be displayed. At this stage and only this stage remove the device. Alternatively shut down the PC and remove once shut. Failure to remove correctly can corrupt the Memory Stick resulting in total loss of data.

2 Is your data critical for example End of Year? If it is and you are making CD/DVD’s Use CDR or DVDR Discs not CDRW or DVDRW this means that the data cannot be amended once saved. Keep the Final version in a safe place.

3 Do you use Memory Sticks? If you do “NEVER” ever use them as your primary source of data. For example when working at Home and the office save your document to your Home PC hard drive, copy from hard drive to memory stick, save from memory stick to work pc, work on work pc and save to it, copy to memory stick, save from memory stick to home PC, work on Home PC and save etc.

4 Is what you are saving important to you? If “YES” never cut and paste to a backup device/memory stick always copy and paste. If during the cut and paste operation something goes wrong the data being copied can get lost. Once you are happy that the data is copied correctly it is then safe to delete the original folder.

5 The biggest cause of CD/DVD failure is dust on the reader lens or finger marks on the CD/DVD. Please clean the CD/VDVC with a damp cloth to remove finger marks and deposits. This stops the buildup of dust on the lens that distorts the image resulting in invalid data.

7 It is very easy to Drag and Drop in Windows, so easy in fact that you can lose pictures/music files etc without realizing. By searching the C: drive you can find where you have moved them to and move them back to where they should be. For pictures use *.jpg as your search criteria.

8 SD Drives, known as Secure Digital, are the most common Memory used in Digital Cameras and when inserted into a card reader and then the PC they are recognized as a Hard Drive. Data can then be copied in the same way as with any other device. If you have a Digital camera with SD card capability you can now get a card called SanDisk Ultra II that converts into a USB connector doing away with the need for a card reader. These are available up to 4 Gig at the moment. Please note that SD Cards are available up to 2 Gig and SD HC (High Capacity) Cards are available from 4 Gig to 32Gig.

9 IPods, iPhones, Windows Phones, etc these are all recognized by your PC as a Hard Drive.

10 External hard drives Laptop (2.5”) or Normal (3.5”). Again these are just large Memory Sticks where the principals always remain the same.

11 You could use a Network Attached Storage Device (NAS) for your backups if doing so with twin drives ensure that they are not the same make and model

12 Use an external backup company

13 If using Tape backup clean tape head regularly and check data regularly. (Prone to failure)

14 Use a combination of the above for peace of mind.

15 Never assume that your backup are always ok. carry out random checks on your backups

We also recommended an online backup service which you can schedule so it automatically backs up the Data you specify.

We have teamed up with the following firm Online IT Backup for more details and a FREE trial

PLEASE CLICK ON PICTURE BELOW

Geoff is extremely knowledgeable in IT solutions and he keeps up to date with the latest technology available. He is keen to understand customers’ problems and offers reliable IT solutions without costing an arm and a leg. He is flexible in approach, i.e. if there is an opportunity for someone to make the most of their money, example, by sourcing technical parts etc. independently, he provides appropriate guidance and thinks in the best interest of his clients. This is a trait sometimes rarely found, even in the largest of service providers. His ability to provide services at the client’s door step and being available at times best suited to clients, makes him a really good choice, especially when time is of the essence. Geoff does not believe in dazzling the client with technical jargon. He speaks in straight forward terminology that is easily understandable and brings to home the point quickly. One of the best things I found about Geoff is he shares knowledge freely, so if the issue you are dealing with has never …solutions and he keeps up to date with the latest technology available. He is keen to understand customers’ problems and offers reliable IT solutions without costing an arm and a leg. He is flexible in approach, i.e. if there is an opportunity for someone to make the most of their money, example, by sourcing technical parts etc. independently, he provides appropriate guidance and thinks in the best interest of his clients. This is a trait sometimes rarely found, even in the largest of service providers. His ability to provide services at the client’s door step and being available at times best suited to clients, makes him a really good choice, especially when time is of the essence. Geoff does not believe in dazzling the client with technical jargon. He speaks in straight forward terminology that is easily understandable and brings to home the point quickly. One of the best things I found about Geoff is he shares knowledge freely, so if the issue you are dealing with has never happened before he leaves you with a lot more information than when you first encountered the issue. Which means that should a similar issue present itself (even though unlikely for the issue to recur), you wouldn’t find yourself flustered and out of options. I’d recommend Geoff to someone looking for IT & networking solutions, for home or office needs, any day of the week. Many thanks to Geoff for sorting a few of the issues I was dealing with rapidly and with a smile.